Pet Health Information
Our Practice Newsletters
Pet Insurance
Traveling with your pets
If you are referred
In patient care
Pricing & payment

Opening Times
Monday - Friday
8:30 - 10:00 am
2:30 - 3:30 pm
5:00 - 6:50 pm
Saturday
10:00 - 11:00 am
2:30 - 3:30 pm
Consultations
by appointment
If you are referred
If your pet needs to be referred you must discuss this first with your veterinary surgeon who will either contact us on your behalf or advise that you arrange an appointment directly with us yourself. If your pet needs to be seen urgently, your vet will need to telephone us in order to arrange the appointment for you.
Your vet may wish to discuss your pets’ case with us by telephone prior to making a decision regarding referral. In some cases he or she may send us x-rays or scan results beforehand – we provide a rapid reporting service for vets who send us radiographs.
You may wish to view and download a map from our contact us page.
What you need to bring with you
- Your vet should supply us with a letter of referral giving details of your pet’s relevant history and a brief summary of the problem. He or she may ask you to bring this with you, or they may fax or post this to us in advance of the appointment – it is best that you check with your vet regarding the arrangements that have been made in this regard.
- You should bring any x-rays, scans or other information that your vet may have supplied.
- You will also need to bring a means of payment (see Pricing & Payment section).
Your appointment
Please arrive 15 minutes prior to your appointment time to enable your pet to be registered before seeing the veterinary surgeon. Our receptionists will be pleased to give you any help that you or your pet need on your arrival. A member of the nursing staff will always be available to show you around the practice, should you so wish.
If you are unable to keep your appointment or you are held up in traffic, please let the practice know as soon as possible.
We will always endeavour to see your pet at the time of your appointment; this is not always possible, however due to factors such as the distance many of our clients travel, traffic problems and unforeseen emergencies.